102 Responses to “Canon Service Call Errors”

1. grahame Permalink Jan 6th, 2008 6:45 am

   1 Many many thanks for the straightforward guidance on this excellent website. My brand new Canon MP970 printer started behaving very oddly and the manual was useless, not even mentioning what a error code 5100 was, thus maknig me fear the worst. I wanted to print today and canon staff aren’t available. Thanks to your advice, I managed to solve the horrendously technical feat of removing a small piece of plastic that had fallen into the rear paper tray! (Something I’d never have thought of) . Damn printer indeed - more accurately - damn poor on-line support! Quote Comment{Quotes will added to the form below}Jump to Form

2. Administrator Permalink Jan 6th, 2008 9:56 am

   2 Administrator Comment (6a00) It can be caused by several things: 1. Printhead is stuck to the docking area either because some old ink has become like glue. 2. A piece of paper got over there and is jamming it. 3. The spring is weak and is not pulling the docking area down. 4. The Purge unit has failed and needs to be replaced. Turn the printer off and then slide the printhead to the left and use a flashlight to see if you see any paper stuck around where the two sponges that where sitting below the prinhead or if it just didn’t lower like it should have. Quote Comment{Quotes will added to the form below}Jump to Form

3. Aleksandar Permalink May 5th, 2008 5:56 am

   3 I have a problem with my Canon PIXMA iP4300. The error is: Waste ink absorber full [5B00]. Please, tell me what I do to fix this problem? Quote Comment{Quotes will added to the form below}Jump to Form

4. Administrator Permalink May 5th, 2008 7:30 am

   4 Administrator Comment @Aleksandar: 1. Enter Service Mode for your Model (Found under *The Five Easy Steps* [p=105]) 2. Press Resume 4 times 3. Press Power to execute. 4. Press Power twice to exit Service Mode. *Note1: These Instructions are for the IP4200/IP4300 only, other models will differ. *Note2: By overriding the Waste ink error you assume risk of ink leaking from the printer if it is turned upside down. DO NOT TURN IT UPSIDE DOWN. Quote Comment{Quotes will added to the form below}Jump to Form

5. Sasa Permalink May 23rd, 2008 7:42 am

   5 I have a problem with my Canon PIXMA iP4500. The error is: Paper feed cam sensor error [6B10]0. Please, tell me what I do to fix this problem? Best regard! Quote Comment{Quotes will added to the form below}Jump to Form

6. Sasa Permalink May 27th, 2008 11:29 am

   6 Hi, Administrator! I have’t answer for my question about PIXMA iP4500. LED on printer blinking 14 times! Please, tell me what is the problem? Best regards! Quote Comment{Quotes will added to the form below}Jump to Form

7. QuadCore Permalink May 28th, 2008 11:09 am

   7 Administrator Comment I have a problem with my Canon PIXMA iP4500. The error is: Paper feed cam sensor error [6B10]0. Please, tell me what I do to fix this problem? Best regard! Hi, Administrator! I have’t answer for my question about PIXMA iP4500. LED on printer blinking 14 times! Please, tell me what is the problem? Best regards! 14 times Paper feed cam sensor error [6B10] An error occurred in the paper feed cam sensor during paper feeding from the front paper feed cassette. This error is also indicated when the waste ink counter is 60% or more, and a paper jam occurs. Replacement - Sheet feed unit (QM2-2312) - Logic board ass’y (QM2-2745)*1 TEST: Try using the top feeder and see what happens. Quote Comment{Quotes will added to the form below}Jump to Form

8. Clive Permalink Jun 27th, 2008 7:22 pm

   8 I have a Canon MP530. I have had trouble with printing black and after doing a deep clean several times I now have the copy and alarm light continualy flashing. On the sreen it says “CHECK PRINTER” This then goes and on the bottom right hand courner the number 6500 appears, This continues to appear. Quote Comment{Quotes will added to the form below}Jump to Form

9. QuadCore Permalink Jun 28th, 2008 1:11 am

   9 Administrator Comment @CLIVE try this: If the device is not functioning properly or to clear memory, reset it. 1. On the operator panel, press and hold the ON/OFF button for one second. (The display will go blank.) Note: It may be necessary to unplug the power cord if pressing the ON/OFF button does not shut off the printer. 2. Wait approximately ten seconds and then press the ON/OFF button again. 3. Wait until the device has completed its cycling process before submitting another job request. or try this: To clear error messages displayed on the LCD or if the printer is not functioning as expected, it may be necessary to simultaneously press Stop/Reset and ON/OFF buttons. 1. With the printer powered on, press and hold down the Stop/Reset button then press the ON/OFF button. 2. Once the printer is powered off, hold down Stop/Reset and then press ON/OFF. or this: Reseat the printhead (printhead may also need replacing) The 6500 error can be something that needs repair or complete replacement as well. If your printer is less then 12 months then you can contact Canon Tech support for repair or replacement under warranty. For toll-free technical support*, please call 1 (800) 828-4040 during regular business hours (currently Monday-Friday 10:00 a.m. - 10:00 p.m. EST, excluding holidays). Quote Comment{Quotes will added to the form below}Jump to Form

10. Lina Permalink Aug 6th, 2008 3:56 am

    10 Dear Administrator, i have a problem with my pixma pro 9000 canon printer, the green and orange lights are on continuous blinking and its giving me a 5C10 error. i checked your list above it says its a ROM error . Can you please provide me of any help to fix my printer?? Quote Comment{Quotes will added to the form below}Jump to Form

11. QuadCore Permalink Aug 6th, 2008 12:50 pm

    11 Administrator Comment Dear Administrator, i have a problem with my pixma pro 9000 canon printer, the green and orange lights are on continuous blinking and its giving me a 5C10 error. i checked your list above it says its a ROM error . Can you please provide me of any help to fix my printer?? The list above are service call errors which usually means they are more serious and often times need to be fixed at a Canon Service Center. You can try and clear the error by holding down the power button and waiting for it to turn off then wait 30 seconds and turn it back on. {you might need to unplug it to get it to turn off} or Hold down the stop/reset and then push the power button while the printer is on. The printer should shut off then wait 30 seconds and then hold the stop/reset again and push the power button and the printer should turn on with the error cleared. Quote Comment{Quotes will added to the form below}Jump to Form

12. ian Permalink Aug 17th, 2008 11:47 pm

    12 I am having trouble with my canon ip 4500. It is blinking green and orange alternately 11 times. I understand it is “carriage lift mechanism error” based on service call errors. Please tell me what to do to fix this problem… Quote Comment{Quotes will added to the form below}Jump to Form

13. QuadCore Permalink Aug 18th, 2008 5:18 am

    13 Administrator Comment @IAN Service call errors are more serious then operator errors and it might need to be seen by a Canon Service Center. If you haven’t used the printer in a while the print head can get stuck to the two sponges that it sits on when it’s in the rest position to the right. Open the lid and make sure the print head is able to move around and also using a flashlight inspect the inside for anything that shouldn’t be there like a hunk of paper. There’s a lot of moving parts that can get jammed up. Quote Comment{Quotes will added to the form below}Jump to Form

14. Ulises Ivan Permalink Oct 2nd, 2008 10:18 pm

    14 Tengo una canon iP4500 y cada 3 impresiones, aparece el mensaje de error “no se puede ejecutar la impresion porque no está instalado el depósito de tinta o no es compatible con esta impresora”. Con subir y baja la palanca que ajusta el cabezal o sacando uno por uno los cartuchos y volviéndolos a colocar se soluciona el problema, pero después de un par de impresiones vuelve a aparecer el mismo mensaje. Si alguine puede ayudarme le agardecería. Quote Comment{Quotes will added to the form below}Jump to Form

15. Ulises Ivan Permalink Oct 2nd, 2008 10:23 pm

    15 Dear administrator, please i´sorry. I don´t speak English and I can not find info about my problem. Thank you very much. Quote Comment{Quotes will added to the form below}Jump to Form

16. QuadCore Permalink Oct 3rd, 2008 5:13 pm

    16 Administrator Comment @Ulises Ivan It sounds like a bad cart or bad print head. Since your using a IP4500 I would guess that it’s still under warranty. Canon usually will send you new carts to replace the bad carts. What country are you in ? Translation to español: Suena como un mán carro o una mala cabeza de impresión. Puesto que su usar un IP4500 yo conjeturaría que it’ todavía s bajo garantía. Canon generalmente le enviará los nuevos carros para substituir los malos carros. ¿Qué país está usted adentro? Quote Comment{Quotes will added to the form below}Jump to Form

17. Ulises Ivan Permalink Oct 5th, 2008 12:12 am

    17 Me encuentro en Argetina. Mi impresora está fuera de garantía porque le puse un sistema contínuo de tinta y tube que romperla al costado para sacar las magueras de la bomba de purgado. Por eso quería saber cual era precisamente el error para comprar el cabezal si ese es efectivamente el problema. Temo comprar el cabezal al vicio porque tal vez sea un problema de sensor. Cuando se produce el error, el led amarillo se enciende 4 veces. Desde ya muchas gracias por su respuesta. Saludos Quote Comment{Quotes will added to the form below}Jump to Form

18. cirstea dan Permalink Oct 12th, 2008 7:59 am

    18 Need to fix the error 5110 canon pixma 4500.Thank you. Quote Comment{Quotes will added to the form below}Jump to Form

19. michael Permalink Oct 22nd, 2008 4:14 am

    19 printer dose not print . yellow LED blink 6 time then off . no respond with printer Quote Comment{Quotes will added to the form below}Jump to Form

20. QuadCore Permalink Oct 24th, 2008 9:12 am

    20 Administrator Comment @Michael [quote]printer dose not print . yellow LED blink 6 time then off . no respond with printer[/quote] What printer model ? Is the inner door all the way up? Quote Comment{Quotes will added to the form below}Jump to Form

21. Norm Permalink Nov 7th, 2008 12:33 pm

    21 Hi i have a ip4200 and keep getting a 5110 error could you please help many thanks Quote Comment{Quotes will added to the form below}Jump to Form

22. QuadCore Permalink Nov 7th, 2008 9:24 pm

    22 Administrator Comment Reply-To::Norm: Issue: Alarm / Power light flashes orange 11 times consecutively (Automatic Print Head Alignment Error) Solution: Load Letter size paper into the Rear Tray (Automatic Sheet Feeder) Load Letter size paper into the Rear Tray (Automatic Sheet Feeder) The Automatic Print Head alignment will fail if paper smaller than 8.5″ x 11″ is used. or: Issue: Alarm / Power light flashes orange 11 times consecutively (Automatic Print Head Alignment Error) Solution: Move printer from strong light source Follow the steps below to resolve the error: 1. Press the button to resolve the error. 2. Align the printer so the Paper Output Slot will not be exposed directly to a strong light source. 3. Try the Automatic Print Head alignment again. or: Issue: Alarm / Power light flashes orange 11 times consecutively (Automatic Print Head Alignment Error) Solution: Perform deep print head cleaning - iP4200 / 5200 / 5200R(Windows) Quote Comment{Quotes will added to the form below}Jump to Form

23. fernanda Permalink Nov 25th, 2008 8:42 am

    23 nao consigo mais pintar com minha canon ip 4500 esta dando erro 5110 o que pode ser Quote Comment{Quotes will added to the form below}Jump to Form

24. Ritchie Permalink Nov 29th, 2008 1:02 pm

    24 Please help me i have a 5400 service error and the orange light flashes 6 times alternatly with the green light. It will not print at all. please help i really do not want to buy a new printer! Quote Comment{Quotes will added to the form below}Jump to Form

25. Ritchie Permalink Nov 29th, 2008 1:03 pm

    25 I forgot to say ive got a Canon Pixma iP4500 Quote Comment{Quotes will added to the form below}Jump to Form

26. Brent Yoshi Permalink Nov 30th, 2008 10:52 pm

    26 I have a Canon MX700, and I am getting 12 blinks, Error 6A80. The head is currently stuck on the right side; it does not want to move. Does anyone know any reset code or how to fix this? Please let me know! Thanks. Quote Comment{Quotes will added to the form below}Jump to Form

27. QuadCore Permalink Dec 1st, 2008 8:56 am

    27 Administrator Comment Reply-To::Brent Yoshi: Unplug the printer and open the lid and use a flashlight to see if anything is getting in the way of the printhead. Also if you haven’t been using it in a while some ink could have dried and is acting like glue. You may need to try and force the sponges to lower, just to break the seal. Quote Comment{Quotes will added to the form below}Jump to Form

28. Brent Yoshi Permalink Dec 1st, 2008 3:24 pm

    28 Is there any way I can take the Ink Out? If so, Canon will cover me for the fix. Please let me know. Thanks. Quote Comment{Quotes will added to the form below}Jump to Form

29. QuadCore Permalink Dec 3rd, 2008 4:50 am

    29 Administrator Comment Reply-To::Brent Yoshi: How long have you had the printer for? Quote Comment{Quotes will added to the form below}Jump to Form

30. Grahamh Permalink Jan 5th, 2009 7:56 am

    30 Dear Administrator, I have an MP610 printer. After unpacking and following the instructions I turned the printer on and received a 5110 printer error. It instructed me to turn off and on again but I have again recieved the same error. Can you assist? Many thanks Quote Comment{Quotes will added to the form below}Jump to Form

31. QuadCore Permalink Jan 5th, 2009 8:33 am

    31 Administrator Comment Reply-To::Grahamh: 1. Hold down the power button until the printer turns off. 2. If one does not work then unplug the printer for 10 minutes and then plug it back in. 3. Possible paper jam or standard jam, inspect the printer careful and make sure no paper is stuck inside, the rear, the bottom, the back. Also there is a lot of the orange tape that needs to be removed, make sure you remove the stuff inside. You said you just unpacked it did you do any test printing? Quote Comment{Quotes will added to the form below}Jump to Form

32. Grahamh Permalink Jan 5th, 2009 9:44 am

    32 Dear Administrator, Many thanks for your reply. I followed your instructions unfortunately 1 and 2 have not fixed the problem. As to point 3 there is no paper jam as I had not even got to putting in paper. I have double checked and am sure i have removed all orange tape. I have not been able to do a test print. The issue when I turn the printer on seems to be that the print cartridge carriage do does move to the centre for the print cassette to be inserted. No other buttons respond when the error is displayed and so haven’t been able to progress any further. Many thanks in advance if you can help. Quote Comment{Quotes will added to the form below}Jump to Form

33. QuadCore Permalink Jan 5th, 2009 6:25 pm

    33 Administrator Comment Reply-To::Grahamh: 1. Take out the carts and then take out the printhead and careful put the printhead and carts back in. Be sure to close the lever for the printhead. 2. Check for anything on the timing strip. It’s a clear piece of plastic that is usually behind the printhead. Quote Comment{Quotes will added to the form below}Jump to Form

34. Laura Permalink Jan 9th, 2009 3:03 pm

    34 I´m getting a 5C01 printing error on a MP 530. I checked for anything jammed and replace cartridges, but sometimes it works and sometimes doesn´t. Thank for any help you can give me. Quote Comment{Quotes will added to the form below}Jump to Form

35. Maurice Permalink Jan 22nd, 2009 1:15 pm

    35 Hi. I’ve got a IP4500 and now the orange led is blinking 7 times. Do you have any idea how i can solve this? Quote Comment{Quotes will added to the form below}Jump to Form

36. QuadCore Permalink Jan 23rd, 2009 8:54 am

    36 Administrator Comment Reply-To::Maurice: Was it working up until now or are you trying to enable cd printing? Quote Comment{Quotes will added to the form below}Jump to Form

37. Angela Permalink Jan 30th, 2009 9:46 pm

    37 My Canon Pixma MP780 won’t print black. Everyone is telling me to purge the head but I do not know what that means. Can you help me? Quote Comment{Quotes will added to the form below}Jump to Form

38. QuadCore Permalink Jan 31st, 2009 8:05 am

    38 Administrator Comment Reply-To::Angela: In the printer properties under Windows there is a tab labeled Maintenance. There are usually two choices, cleaning and deep cleaning. Try cleaning first and if that doesn’t work try deep cleaning. The problem could be a cartridge that is not flowing though, if the cart is new maybe you didn’t tear all the plastic wrapper off and the breather hole is not breathing or the cart is old and not working properly anymore. It could also be the printhead or the printer itself. Quote Comment{Quotes will added to the form below}Jump to Form

39. laura Permalink Feb 15th, 2009 3:32 pm

    39 thank you, thank you, thank you. it was a five second fix, and you saved me a $50 service. Quote Comment{Quotes will added to the form below}Jump to Form

40. sam Permalink Feb 15th, 2009 8:17 pm

    40 i have canon ip 4500 and the orang light is flashin 4 time s and when i open the printer cover the meganta color is flashing can you tell me what i can to do ? .. thans all . sam Quote Comment{Quotes will added to the form below}Jump to Form

41. renzo Permalink Feb 17th, 2009 7:05 am

    41 ho una stampante pixma ip4500 e dopo notevoli prove di reset ” utilizzando il tasto start, return e aprendo il vano accesso cartucce scollegando la tensione ” si sono verificano i seguenti errori: allineamento colori starato, stampa a 4 colori perdendo il cyano. Nonostante questi problemi, sia i led delle cartucce e quelli dell’accensione sono accesi e non lampeggiano. la macccina è fuori garanzia, che faccio!!!! Ringraziando anticipatamente per la Sua preziosa risposta… Quote Comment{Quotes will added to the form below}Jump to Form

42. renzo Permalink Feb 17th, 2009 9:39 am

    42 ho una stampante pixma ip4500 e dopo notevoli prove di reset ” utilizzando il tasto start, return e aprendo il vano accesso cartucce scollegando la tensione ” si sono verificano i seguenti errori: allineamento colori starato, stampa a 4 colori perdendo il cyano. Nonostante questi problemi, sia i led delle cartucce e quelli dell’accensione sono accesi e non lampeggiano. la macccina è fuori garanzia… che faccio!!!! Ringraziando anticipatamente per la Sua preziosa risposta… Quote Comment{Quotes will added to the form below}Jump to Form

43. QuadCore Permalink Feb 18th, 2009 3:39 am

    43 Administrator Comment Reply-To::renzo: I wish I could speak Italian. Quote Comment{Quotes will added to the form below}Jump to Form

44. renzo Permalink Feb 18th, 2009 9:40 am

    44 I have printing pixma ip4500 and after remarkable tests of reset” using the key start, return and opening the approached space cartridges on-off the tension” are verify the following errors: alignment colors starato, prints to 4 colors losing the cyan. In spite of these problems, or led of the cartridges and those of the ignition they are ignited and they do not flash. the macccina is outside guarantee, that I make! thankyou for the precious answer… Quote Comment{Quotes will added to the form below}Jump to Form

45. Jenny Permalink Feb 23rd, 2009 2:39 am

    45 I have a canon pixma IP4200 and the orange and green light continous to blink alternately..how can i solve this problem,,tnx Quote Comment{Quotes will added to the form below}Jump to Form

46. QuadCore Permalink Feb 23rd, 2009 9:54 am

    46 Administrator Comment Reply-To::Jenny: Can you count the number of times that it blinks? When did the problem start? Quote Comment{Quotes will added to the form below}Jump to Form

47. Edwin Permalink Mar 14th, 2009 5:37 am

    47 dear administrator,, i got a problem with my canon pixma MX700 all in one printer.. The problem is service error 5700.. Can you help me to fix this problem?? thank you.. Quote Comment{Quotes will added to the form below}Jump to Form

48. Ernz Permalink Apr 7th, 2009 5:27 am

    48 how to fix the service error 6500 Quote Comment{Quotes will added to the form below}Jump to Form

49. sarah Permalink Apr 7th, 2009 2:06 pm

    49 i have a canon pixma mx700, it is just 1 month shy of the warranty(of course), i had received a fax when the alternating orange light(alarm) and the on/off(green) goes 12 times, and the in use/memory green light is solid. i turned it off and unplugged it but it is still flashing. i looked to see if there was any obstruction and sure enough there was a piece of paper that i took out but that didnt take of it. i opened it to see if there was anything visible, not to the eye but i did notice that the ink area was not moving to the left like how it usually does, it is stuck in the right side and wont budge. i was told could possibly be the purge unit for $100. any other option before i have to take it in? Quote Comment{Quotes will added to the form below}Jump to Form

50. QuadCore Permalink Apr 8th, 2009 10:58 am

    50 Administrator Comment Reply-To::sarah: The purge unit has two sponges that rise and seal the printhead when it is parked at the left. If the printer hadn’t been used for a while some ink my have dried and is keeping the sponges from lowering. Also any obstruction that get’s into the gears would also keep the sponges from lowering. You should get a flashlight and inspect that area as best you can and tried to gently push the sponges down. Quote Comment{Quotes will added to the form below}Jump to Form

51. Egor Permalink Apr 8th, 2009 3:20 pm

    51 have a problem with my Canon PIXMA iP1600. The error is: Print head temperature rise error [5200] Please, tell me what I do to fix this problem? Quote Comment{Quotes will added to the form below}Jump to Form

52. shopa Permalink Apr 10th, 2009 3:14 am

    52 Hi, i have problem with canon mp 510 error 5b00. how can i fix it?? thanx Quote Comment{Quotes will added to the form below}Jump to Form

53. pingback: Permalink May 8th, 2009 1:08 pm

    53 mp 500 fehlercode - WinBoard - Die Windows Community [...] das hier stimmt, dann ist der Fehlercode 6500 mit 20maligem Blinken ein "Other hardware error [...] Quote Comment{Quotes will added to the form below}Jump to Form

54. Carl Permalink May 14th, 2009 11:14 pm

    54 POWER PROBLEM Canon IP4300, Hi! My printer cannot be turned on any more. I tried to change to a new power cable and it doesn’t turn on anymore. The last status was fine, until it suddenly turned off. Sometimes all the LED lights steadily turn on at the same time but you cannot turn off the power. HELP please. Quote Comment{Quotes will added to the form below}Jump to Form

55. QuadCore Permalink May 19th, 2009 3:24 pm

    55 Administrator Comment Reply-To::Carl: Might be a power supply issue. You need to have it checked out at a service center. Quote Comment{Quotes will added to the form below}Jump to Form

56. Nafisa Permalink May 23rd, 2009 4:32 pm

    56 Im having a problem with my MP530 after it says CHECK PRINTER the number 5110 comes up! Quote Comment{Quotes will added to the form below}Jump to Form

57. DODWAV Permalink Jun 26th, 2009 8:45 pm

    57 help! i have a canon pixma mp510 printer, when i turn it on it makes a scary noise and then the lights flash 6x and i get the error code 5400 Quote Comment{Quotes will added to the form below}Jump to Form

58. GrosieJosie12 Permalink Jul 22nd, 2009 4:49 am

    58 i have a canon ip4300 operator error. it has 5 orange blinks. it will not print at all due to this operator error and it seems it won’t recognize the paper at the top feeder and just the bottom one at the paper tray loader. I have tried reinstalling software and putting brand new cartridges. Switching on and off, restarting, etc. The orange blink won’t go away. Please help anyone as my flatmate is about to beat the sh** out of it. Quote Comment{Quotes will added to the form below}Jump to Form

59. Mary Jo Permalink Jul 26th, 2009 5:37 pm

    59 Re: Canon MP830. Has been working great … but wanted to print out a legal document. Inserted legal paper into bottom tray (possibly shouldn’t have?) and immediately got error 6A00. After futzing with the machine for a while, then error 5110 came up which it has continued to be. I’ve checked everything. No paper jams, pieces of paper, anything in the machine. The ink sponges seem to be working fine. The carriage mechanism won’t automatically go back and forth, but slide fine. Hard to believe that one minute it was working, the other it wasn’t. Have disconnected the machine, reconnected. Did all the button suggestions. Even unloaded/reloaded software. I don’t believe this machine is down for the count — just something wacky going on. Any suggestions? I’ve tried everything and am ready to stand on my head! Quote Comment{Quotes will added to the form below}Jump to Form

60. QuadCore Permalink Jul 29th, 2009 3:13 am

    60 Administrator Comment Response To: Mary Jo Legal Documents need to be printed from the top feeder. You may need clear the error by holding down the power button for 5-10 seconds. — Quote Comment{Quotes will added to the form below}Jump to Form

61. vito Permalink Aug 3rd, 2009 7:50 am

    61 ciao ho una canon MP 830 e venuto fuori errore 6A00 e continua a lampegiare giallo e verde se mi potete aiutare su questo problema grazie Quote Comment{Quotes will added to the form below}Jump to Form

62. vito Permalink Aug 3rd, 2009 9:17 am

    62 ho una caon MP830 e o un errore 6A00 mi potete aiutarmi a risovere grazie Quote Comment{Quotes will added to the form below}Jump to Form

63. kasia Permalink Aug 10th, 2009 3:54 am

    63 canon pixma mx700 error code 5700 displayed . please help,,what to do? thank you! Quote Comment{Quotes will added to the form below}Jump to Form

64. hery joko Permalink Aug 23rd, 2009 1:13 am

    64 My Canon MP380 show error 5C00 how to solve this problem? Quote Comment{Quotes will added to the form below}Jump to Form

65. hery joko Permalink Aug 23rd, 2009 1:15 am

    65 My Canon MP830 show error 5C00 how to solve this problem? Quote Comment{Quotes will added to the form below}Jump to Form

66. doucare Permalink Sep 14th, 2009 3:58 pm

    66 MX700 - red ink nozzle was blocked, tried to do deep clean - during the deep cleaning, error code 5000->power on/off->error code 6a80 - multiple power recycle did not help - head is stuck to the right parking side - power on->the head tries to move (it wiggles once or twice) and then the error code 6a80 - i can’t move the head with my hand because it is stuck - there is no paper jam - i could not find the sponge to lower it - if the head is stuck at its right position (parking), how do i move it to the left side? - is there a disassembly guide? - your help will be greatly appreciated Quote Comment{Quotes will added to the form below}Jump to Form

67. QuadCore Permalink Sep 17th, 2009 3:31 am

    67 Administrator Comment Response To: doucare The sponge is directly below where the head is currently sitting. Something may be jamming up the gears not allowing it to lower. Use a flashlight and see if you see any debris that got lodge in the gears. Quote Comment{Quotes will added to the form below}Jump to Form

68. Michael Permalink Sep 29th, 2009 1:44 am

    68 I have Pixma IP4200 It prints OK but at times after printing has finished, it try to feed 2 pages in which jams up. Could you please tell me why it does this. Quote Comment{Quotes will added to the form below}Jump to Form

69. Lynne Permalink Oct 5th, 2009 10:17 am

    69 Hi, I have a canon mp600… worked fab until recently, now it can’t print straight lines, they are wobbly & hit & miss but only in black. I’ve cleaned & deep cleaned several times & just tried to do a print head alignment, but it said it couldn’t do it & to refer to the manual. But i can’t find anything to tell me what to do!! :o( Currently to anything 1/2 decent I have to print on high res paper on high quality ink… but even when it comes out it’s got a smudge round the print… like a dark glow! The colour isn’t too bad…. it’s really around the black cartridges. Any ideas at all would be appreciated!! :o) Thanks in advance. Quote Comment{Quotes will added to the form below}Jump to Form

70. Kristy Permalink Oct 30th, 2009 6:24 am

    70 Hi, I have a brand new Canon Pixma MP980, after printing a couple of photos it shows error message 6A80 with 12 blue flashs and 13 orange flashs. The manual is useless. Please help. Quote Comment{Quotes will added to the form below}Jump to Form

71. Susan Payne Permalink Nov 1st, 2009 9:24 pm

    71 Dear Administrator- I have a Canon Pixma MP830 with the infamous 6500 error code. Checked the helps listed above, and no luck so far. Lights are alternating 20 times. Any suggestions? thanks! Quote Comment{Quotes will added to the form below}Jump to Form

72. AMOR Permalink Nov 11th, 2009 6:44 am

    72 ? ???? ???? Canon MX850 ??? ? ????? ???????? I am getting a message error code 5110 ? ??????? ????????? ?? ?????? ????? 5110 Please help ??????????, ???????? Thanks ??????? Quote Comment{Quotes will added to the form below}Jump to Form

73. Tune Pedersen Permalink Dec 8th, 2009 11:51 am

    73 I got a new MP630 and right out of the box it displays an error. 6A80 and 12 LED blinks. It’s stuck in errormode. Please help me. Reguards Tune Pedersen Quote Comment{Quotes will added to the form below}Jump to Form

74. QuadCore Permalink Dec 9th, 2009 7:34 am

    74 Administrator Comment Response To: Tune Pedersen 1. Check the inside of the printer and make sure that nothing is blocking the print head from moving around like some of that orange packing tape especially on the right side where the print head tries to park. The error code is a purge unit error. 2. I’m assuming you have not actually printed anything yet. This would mean a bad print head or circuit board, contact Canon 1-800-828-4040, they will replace the print head, printer, etc Quote Comment{Quotes will added to the form below}Jump to Form

75. Gurmit Permalink Dec 11th, 2009 6:24 am

    75 I have a Cannon Pixma MX700 . The orange light is flashing x2, indicating a catridge error. I have changed the rplaced the catridges individually but still get the the two flashes, error code 5100 and the printer not working. I have cleaned the print head. Problem sill exists. Please advice what I can do to get the printer working. Quote Comment{Quotes will added to the form below}Jump to Form

76. Gurmit Permalink Dec 11th, 2009 11:44 am

    76 My eyesite must be getting worse. It reads carriage error and not catridge. Is this a defect or requires cleaning? Thankyou, Gurmit. Quote Comment{Quotes will added to the form below}Jump to Form

77. greg Permalink Dec 15th, 2009 10:21 am

    77 hello I have a problem with my iP5300 printer reports an error 5110 when switched on. I checked nothing is blocking the truck from the head and cartridges. I stripped the cover, dusting parts is quite large. whether it might be important? can Motorized? maybe some sensor is very dirty? I take e to clean;) I greet and wait for a reply by Greg POL aa sory for my english / google translator / Quote Comment{Quotes will added to the form below}Jump to Form

78. Katie Permalink Jan 6th, 2010 8:54 am

    78 I have a Canon MP530 and I am getting 2 error messages. The one on the printer reads out 6A00 and the error message I get on the computer is 5C10. I have unplugged the printer, took out the ink and cleaned it, cleaned the sponges, blew compressed air thru it and it still is not working. Please help!! Thanks!! Quote Comment{Quotes will added to the form below}Jump to Form

79. Bill Permalink Jan 8th, 2010 9:46 pm

    79 I have a Canon ip6000d that both of the photo ink cyan and Magenta work intermitten! Driving me crazy! Could it be a bad printhead? Have it laying in a cold garage and now its working again. Bring it back in to warm house and it seems to act up again. Quote Comment{Quotes will added to the form below}Jump to Form

80. QuadCore Permalink Jan 10th, 2010 12:19 pm

    80 Administrator Comment Response To: Bill Possibly the print head overheating…how warm is the house and how cold is the garage? Quote Comment{Quotes will added to the form below}Jump to Form

81. QuadCore Permalink Jan 10th, 2010 12:26 pm

    81 Administrator Comment Response To: Katie 6A00 is a purge unit error. Something might be jamming the printhead on the right side where it normally parks. Also the two sponges are suppose to lower down and it might not be going all the way down. Quote Comment{Quotes will added to the form below}Jump to Form

82. Nebojsa Permalink Jan 12th, 2010 7:25 pm

    82 i have ip4300. LED alternate blink orange and green 10 times and there is absolutely no sound and movement from the printer at all. can i fix the problem? thanks Quote Comment{Quotes will added to the form below}Jump to Form

83. Bill Permalink Jan 16th, 2010 7:05 pm

    83 Its about 70 degrees in the house and maybe 45 degrees in the garage! Maybe a new printhead would do the trick??? Thanks for help! Bill Quote Comment{Quotes will added to the form below}Jump to Form

84. Daysi Permalink Jan 17th, 2010 7:02 am

    84 hi, I have a Canon MP530 it doesnt want to print, and the following code appears with an orange light it says check printer 5110… what do I do? help please. Thanks Quote Comment{Quotes will added to the form below}Jump to Form

85. QuadCore Permalink Jan 18th, 2010 8:28 am

    85 Administrator Comment Response To: Nebojsa Are you sure it’s a call error and not an operator error? 10 blinks is a duplex error. Usual cancel the print job and start over without the duplex selected. Is there an error code listed? Quote Comment{Quotes will added to the form below}Jump to Form

86. QuadCore Permalink Jan 18th, 2010 8:30 am

    86 Administrator Comment Response To: Bill Definitely could be the print head, however I’m not sure the 6000 is worth investing money into. If it were a 6600 or 6700 I would consider it but the 6000 model wasn’t that great. Quote Comment{Quotes will added to the form below}Jump to Form

87. Nebojsa Permalink Jan 18th, 2010 7:39 pm

    87 on the back of the printhead where are the connectors and flat cable, there are one burnt line on the cable, so the head is dead.. my printer is going to trash. thanks anyway.. Quote Comment{Quotes will added to the form below}Jump to Form

88. oidov Permalink Jan 27th, 2010 5:14 am

    88 canon pixma ip4500 service error 6A00 please help me no ptint Quote Comment{Quotes will added to the form below}Jump to Form

89. MplsG Permalink Jan 27th, 2010 5:38 pm

    89 Hi- I have the MP600. Black ink is leaking, but I can’t find where it’s coming from - not obviously directly from the cartridge or print head(s) but there is a puddle of ink visible below the rollers from where the printed page emerges. Have tried all the usual ‘maintenance’ procedures. No error messages from the machine, just a mess. Any ideas? Thanks! Quote Comment{Quotes will added to the form below}Jump to Form

90. rich Permalink Feb 7th, 2010 10:58 pm

    90 HI i have a mp510 give me error 5400 when i start it you will see the error right away but also i can see the printing head move from right to left and very fast and like hiting the sides any thing i should try? or it is mostlikely junk? Quote Comment{Quotes will added to the form below}Jump to Form

91. Vinnie Permalink Feb 13th, 2010 4:58 pm

    91 Hi. I have a Pixma IP4300 that worked perfectly for about 2 years. Now, it started printing very bad and than, suddenly, simply not printing at all. I tryied, as usual, some cleaning cycles, but only the colours seeme to work properly, while the BLACK simply printed no more. I replaced the 5PGBK cartridge with the correspondant (original CANON) one, but the printer litterally stopped working. More the green and yellow lights started blinking 10 times while the print head kept lying in the rest position on the extreme right of the machine. I turned off the printer, disconnected the power and USB cables twice but the computer always gave back a “B200″ error code. After this, at the third try to reconnect the power, the printer simply didn’t turn on no more. It looks like totally dead!!! What might have been happened?? Is there any chance to fix somehow the problem?? Is there any technical way to turn on the machine by resetting the turning on procedure..?? Thanx a bunch in advance for your kindly help.. Quote Comment{Quotes will added to the form below}Jump to Form

92. QuadCore Permalink Feb 13th, 2010 10:48 pm

    92 Administrator Comment Response To: Vinnie Maybe try: 1. Make sure the plug is properly plugged in the back. 2. Remove the print head and power it up. The life span of an inkjet printer can be short, there not built to last too long because HP, Canon and Epson want you to keep buying new models every few years. Sadly a new model will cost you less then repairing the old model. Quote Comment{Quotes will added to the form below}Jump to Form

93. Vinnie Permalink Feb 14th, 2010 6:10 am

    93 Quadcore, first of all thanx a million for your kindly reply. I’ve tried right on the attempt you suggested: honestly, it was the only one left to do that in fact I didn’t tried. But unlucky, the printer didn’t turned on neither with the print head removed… :-((( Anyway, I wanna take the chance to add some few considerations about this weird habits of the producers. I totally agrre with you: it must exist a kind of a new commercial philosophy that, probably with the aim to let the sales constantly grow, has leaded some of the most glorious brands, in making great products but lasting at least 50% less than their natural life!! This way, these machines suddenly stops working without any apparent good reason… I’ve already experienced previously something like that, because it happened to me with a mighty Canon S300, that gave me a ton of satisfactions and was working fine until it suddenly stopped printing at all; I took it at the technical assistance here in Rome (Italy), where they simply replaced the print head (I coulda gave done it on my own, don’t ya??). The cost?? Well, almost 60 Euros (Thieves!! The whole printer costed me brand new no more than 80 Euros..)!!! Anyway, said this, the printer only kept working (so and so..) for about 6 months more before to die again, so tha I finally threw it in the garbage as it was anti-economic to fix it again… And this is, unlucky, the same stuff is gonna happen with the 4300 we’re talkin’ about. I think I have to throw it away even if it still loooks as brand new: but the point is that I don’t wanna fix it somehow and make me steal again almost the same money I would pay in buying a new printer!! But, anyway, this is really a shame IMHO: they keep on talking us on how useful is the recycling, how worried they are for the pollution problems, how sick is the planet Earth… and than, they force up to throw away potentially still damn’ good appliances?? :-oI’ll never understand this, no way… Quote Comment{Quotes will added to the form below}Jump to Form

94. Vinnie Permalink Feb 14th, 2010 6:11 am

    94 Quadcore, first of all thanx a million for your kindly reply. I’ve tried right on the attempt you suggested: honestly, it was the only one left to do that in fact I didn’t tried. But unlucky, the printer didn’t turned on neither with the print head removed… :-((( Anyway, I wanna take the chance to add some few considerations about this weird habits of the producers. I totally agrre with you: it must exist a kind of a new commercial philosophy that, probably with the aim to let the sales constantly grow, has leaded some of the most glorious brands, in making great products but lasting at least 50% less than their natural life!! This way, these machines suddenly stops working without any apparent good reason… I’ve already experienced previously something like that, because it happened to me with a mighty Canon S300, that gave me a ton of satisfactions and was working fine until it suddenly stopped printing at all; I took it at the technical assistance here in Rome (Italy), where they simply replaced the print head (I coulda gave done it on my own, don’t ya??). The cost?? Well, almost 60 Euros (Thieves!! The whole printer costed me brand new no more than 80 Euros..)!!! Anyway, said this, the printer only kept working (so and so..) for about 6 months more before to die again, so tha I finally threw it in the garbage as it was anti-economic to fix it again… And this is, unlucky, the same stuff is gonna happen with the 4300 we’re talkin’ about. I think I have to throw it away even if it still loooks as brand new: but the point is that I don’t wanna fix it somehow and make me steal again almost the same money I would pay in buying a new printer!! But, anyway, this is really a shame IMHO: they keep on talking us on how useful is the recycling, how worried they are for the pollution problems, how sick is the planet Earth… and than, they force up to throw away potentially still damn’ good appliances?? I’ll never understand this, no way… Quote Comment{Quotes will added to the form below}Jump to Form

95. Vinnie Permalink Feb 14th, 2010 6:13 am

    95 OOPPSS!! Sorry… double sending… the server messed a bit!! Quote Comment{Quotes will added to the form below}Jump to Form

96. Carolyn Swain Permalink Feb 16th, 2010 3:50 pm

    96 I have tried every suggestion I can find but nothing has worked. The printer is a Canon MX700. The PROBLEM: is that it will print all colors except Black. This printer was replaced by Canon under warranty *for the exact same problem* about September 2009. I have replaced all of the print carts. I have run it through all of the cleaning, alignment cycles many times. Cleaning seems to make it worse. I have cleaned the printhead with alcohol. I even bought a new printhead on eBay. No Dice! If I let it sit a day or two in will print one page, maybe. But the second page will get steaks and dimmer and the third will basically have not black in on it at all. I talked to some guy in Texas who said it was the purge unit and he could tell me how to fix/clean it out, but if Canon was sending a new one just go ahead and take that route. Now I wish I had kept his name and number. Can this problem be solved or should I deep six it? Thanks, Carolyn. Quote Comment{Quotes will added to the form below}Jump to Form

97. QuadCore Permalink Feb 18th, 2010 5:05 am

    97 Administrator Comment Response To: Carolyn Swain Sounds like there is a known problem with that printer since you have already had it replaced once by Canon. I would call them again and complain until they send you yet another printer. The only MX printer I liked was the MX850 but truth be told the entire MX line seems like a watered down MP series. Quote Comment{Quotes will added to the form below}Jump to Form

98. Martin Permalink Feb 19th, 2010 7:31 am

    98 Hello, My mother broke off the printer top door (Pixma IP4200) which now doesn’t close correctly. She also gets the error 5100. Is there any hope for the printer or should I just buy a new one? Thanks! Martin Quote Comment{Quotes will added to the form below}Jump to Form

99. QuadCore Permalink Feb 19th, 2010 10:30 am

    99 Administrator Comment Response To: Martin The top door has a button that gets held down when it’s closed. If you can rig up something that holds that down it should print just fine albeit noisier then before. Quote Comment{Quotes will added to the form below}Jump to Form

100. Bubba99 Permalink Mar 1st, 2010 11:19 am

     100 EXACT same problem with my MP600 (also black only) - help please! Question for previous post: Have you recently installed refilled cartridges? I don’t believe there’s a connection, but I’m exploring options (been using refilled OEM cartridges several weeks before problem started). Refilled at a local re-inking store, which was also able to reset chip on cartridge. Thanks Quote Comment{Quotes will added to the form below}Jump to Form

101. ferdzter Permalink Mar 3rd, 2010 1:25 am

     101 Service Error 6A80 Alternate blinking of power and resume button. (thats green and orange button alternate blinking.) Also the cartridge carrier isn’t moving if you turn ON the power button. I can’t get this into service mode. blinking persists after doing the service mode procedure. I thought something might be stuck somewhere. How do I get the cartridge move to the left? Any switch to press to have it freely move to the left side? a Quote Comment{Quotes will added to the form below}Jump to Form

102. ferdzter Permalink Mar 3rd, 2010 1:26 am

     102 btw, my printer is Canon iP3680 Quote Comment{Quotes will added to the form below}Jump to Form

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Five Easy Steps:

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• 01/25/2010::CD Printing Enabler for new Canon models(37)
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• 06/24/2008::Refill instructions for Canon PG-40, PG-50 and CL-41 and CL-51(0)
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• 08/27/2007::Tray Rejection and Mac OS X(18)
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• 03/02/2008::Print Direct Photoshop Template(13)
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Recent Comments:

• dickinsonr: Hello, Another confirmation of the Canon Pro9000 MK II. It took a couple of times, probably my mistake and I had to use print1 to get the diagnostic printout. I just removed the...
• ferdzter: btw, my printer is Canon iP3680...
• ferdzter: Service Error 6A80 Alternate blinking of power and resume button. (thats green and orange button alternate blinking.) Also the cartridge carrier isn't moving if you turn ON the...
• Tatu: Dear MP640 Readers, I wanted to let you know that after following the above instructions and then ordering a Tray G, the CD print feature worked like a charm. My thanks to Quad...
• QuadCore: Response To: hb There are also several circuit boards in the printer that can break. It's probably not worth fixing...
• QuadCore: Response To: Mark 1. Did you print the sheets out ? 2. What are the numbers after cdrs= ?...
• Mark: Have a MX850 and bought it refurbished off of canon's website and have completed the 5 step process but still am unable to get it to work. I keep getting the error message: Open ...
• Bubba99: EXACT same problem with my MP600 (also black only) - help please! Question for previous post: Have you recently installed refilled cartridges? I don't believe there's a connec...
• hb: I have a Canon Pixma MP 780 multifunction printer/fax/scan/copy machine and can't get the colors to work. I've replaced the Print Head with brand new one, installed new Canon ink...
• QuadCore: Response To: Timothy Jr. 1. Yes 2. Tray G 3. No (the rollers have been built in for awhile)...
• Timothy Jr.: I just noticed the updated list of Canon printers that will print cd/dvds. Thanks for the update. I wanted to purchase a printer but was afraid the printer I bought would not all...
• Martin: I think V1.020...
• QuadCore: Response To: Martin What version is the firmware in yours?...
• Martin: I have an MP980 and followed all the steps. The printout with the colors on it shows CDR Sensor=NG so I guess CAnon did not put the CDR Sensor in the US models. I love the printer ...
• QuadCore: Response To: MCD In theory yes but no one has confirmed that model yet....